ISG - Industrial Services Group

E.B. Horsman’s Industrial Services Group (ISG) is a technical service group with design capabilities and extensive field experience across Western Canada that can help you design, select, procure, implement, and maintain the equipment most suitable for your unique application needs.

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Expand your industrial operations and capabilities with confidence with easy access to a technical service group within the largest independently owned electrical supplier in Western Canada. E.B. Horsman’s Industrial Services Group (ISG) has industry and field experience in various markets to recommend the most suitable and cost-effective solution for your unique industrial application needs. No matter what stage of your project you are in, our team can support you from design, selection, and procurement to implementation, training, and troubleshooting.

Our pay-as-you-go service model is simple: we offer our expertise, you decide the extent of the services you need.

We work on projects of any size without requiring service contracts or minimum service hours. You don’t need to commit to long-term resources; our team gives you access to field equipment and resources with flexible billing, flexible hours, and flexible services.


What's Your PAC Challenge?

Ask us how to optimize your industrial design, manufacturing process, supply chain, and budget with the highest-quality engineered products.

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Industrial Services we offer:

Design & Selection Support Services

  • Development & Startup
  • Proof of concept for various sub-systems
  • Electrical schematics
  • Panel layouts (MCP as well as regular control panels)
  • Components selection and validation

Field & Remote Technical Services

  • Instrument Commissioning, Set-up, Calibration, and Troubleshooting:
  • Siemens Magnetic Flow Meter Verification
  • Plant or Equipment Audits
  • Migration Services
  • Integration Services

Training Services

General or custom training created specifically for your team and your application:

  • CAD (EPLAN Engineering Software)
  • PLC
  • Drives (VFD & Servo)
  • Instrumentation/Pneumatics

Other Support Services

  • PLC programming
  • Remote and on-site service such as commissioning or equipment troubleshooting
  • Technical phone support
  • Sales support
  • Project support



Why EBH Industrial Services Group

1. Technical Service Group within an Electrical Distributor

As a service group within the largest independently owned electrical distributor in Western Canada, E.B. Horsman’s ISG can support industrial projects of any size from start to finish. Receive fast and accurate quotation, complete bill-of-material, complete project documentation, product technical support, training, part replacement, and equipment maintenance, all from a single source.

Having our technical team in the same company as the electrical distribution sales team means that they are experts in the very same products you need and are purchasing. This allows our team to quickly service your equipment, sometimes without requiring on-site visits, and ensuring that the technology you are acquiring works as you need it to. The E.B. Horsman ISG team also has direct access to the manufacturers for any additional technical support and expertise, and to quickly resolve issues that require manufacturer involvement.




2. Pay-as-You-Go Service Model: Flexible Service, Flexible Billing, and Flexible Hours

With our pay-as-you-go service model, you don’t need to make a long-term commitment to service your equipment. Whether you require technicians, equipment servicing, or training, our services are flexible and can be as big, or as small, as you need it. This model is created to deliver a service that works best for you:

  • worry-free billing structure and arrangement,
  • saving on the cost of acquiring field service equipment,
  • flexible services and training options,
  • having knowledgeable and trained technicians when you need them.


3. Complete range of service for all of Siemens automation, control and instrumentation product lines and systems

As a service group within the largest independently owned electrical distributor in Western Canada, E.B. Horsman’s ISG can support industrial projects of any size from start to finish. Receive fast and accurate quotation, complete bill-of-material, complete project documentation, product technical support, training, part replacement, and equipment maintenance, all from a single source.

Having our technical team in the same company as the electrical distribution sales team means that they are experts in the very same products you need and are purchasing. This allows our team to quickly service your equipment, sometimes without requiring on-site visits, and ensuring that the technology you are acquiring works as you need it to. The E.B. Horsman ISG team also has direct access to the manufacturers for any additional technical support and expertise, and to quickly resolve issues that require manufacturer involvement.


4. Financial & technical support to get your project started

We understand the challenges of starting an industrial project whether it is expanding your plant capabilities, upgrading your system and equipment, or building a new facility. Our team can support developing your project from the early stages of consultation, design, technical drawings, to providing financial support, demo equipment, flexible billing, and cost-effective propositions.




Markets We Specialize in

  • Water / Wastewater
  • Mining
  • Food & Beverage
  • Bulk / Material Handling

  • Utilities
  • Forestry
  • Pulp & Paper
  • Oil & Gas

  • Film & Entertainment
  • Robotics
  • Marine


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