Datacom HOME OFFICE ESSENTIALS

  Suggest modifying or upgrading their LAN?

• The older the wireless LAN hardware becomes the more susceptible it becomes to threats and will eventually reach its end of support, resulting at the end of over-the-air security updates and notifications.
• Hard-wired connections are typically faster than Wi-Fi signals and are safer when it comes to cybersecurity
• If the household is being over-utilized by the number of users on the Wi-Fi system, being hardwired will overcome many of the concerns with a poor or weak signal.
• OTHER OPTION: Suggest that customers upgrade for faster service from their ISP (internet service provider) or a separate connection if speed and security are a major concern.

  Switch to a plastic media enclosure?

• Suggest that they replace their metal enclosure for a plastic one. This switch will offer an outstanding WiFi performance increase. You can also suggest retrofitting their existing Leviton metal enclosure to support stronger wireless signals by adding a plastic cover or plastic hinged door.

  Add additional access points?

• Additional wireless access points can add benefits by expanding the WiFi signal for full house coverage to prevent “dead zone” areas that are sporadic, weak, or have no signal or coverage.

  Is the current ethernet equipment dated?

• Suggest an upgrade to a Gigabit Ethernet switch which can support a 1000Mbps data rate, which improves the reliability and functionality of a home network especially if there are multiple users accessing the same network device.
• Gigabit Ethernet will provide more total bandwidth to go around, which in turn results in less congestion and better overall performance.
• Gigabit Ethernet is also helpful when large file transfers are involved, like when you perform backups over the network to a server.

  Is the Wi-Fi equipment obsolete or improperly located?

• Suggest that outdated products be upgraded, recommend proper placement, and configure equipment so the customer has a streamlined solution that is worry-free.