ISG - Industrial Services Group

E.B. Horsman’s Industrial Services Group (ISG) is a technical service group with design capabilities and extensive field experience across Western Canada that can help you design, select, procure, implement, and maintain the equipment most suitable for your unique application needs.

Making Your Next Industrial Project Easy & Effective

Expand your industrial operations and capabilities with confidence by partnering with E.B. Horsman’s Industrial Services Group (ISG); a technical service group within the largest independently owned electrical supplier in Western Canada. Our ISG team has industry and field experience in various markets to recommend the most suitable and cost-effective solution for your unique industrial application needs. No matter what stage of your project you are in, our team can support you from design, selection, and procurement to implementation, training, and troubleshooting.

Our pay-as-you-go service model is simple: we offer our expertise, you decide the extent of the services you need.

We work on projects of any size without requiring service contracts or minimum service hours. You don’t need to commit to long-term resources; our team gives you access to field equipment and resources with flexible billing, flexible hours, and flexible services.

What's Your Industrial Challenge?

E.B. Horsman’s Industrial Service Group (ISG) offers design assistance, technical support, field services, and training on the equipment best suited for your application.

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Industrial Services we Offer:

Field & Remote Technical Services

Implementation, Maintenance, & Troubleshooting

  • Siemens drives and automation commissioning, integration, set-up and troubleshooting
  • Instrument verification for Siemens Magnetic Flow Meter
  • Process instrumentation commissioning, integration, and troubleshooting
  • Plant or equipment audits
  • PLC migration services

Engineering Design & Selection Support Services

  • Proof of concept designs
  • Electrical schematics
  • Control Panel and MCP layout drawings
  • Components selection and validation
  • Development & Startup

Training Services

General or custom training created specifically for your team and your application:

Other Support Services

  • PLC, HMI & Instrumentation programming
  • Remote and on-site service
  • Technical phone support
  • Part procurement support
  • Project support

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Why EBH Industrial Services Group

1. Technical Service Group within an Electrical Distributor

As a service group within the largest independently owned electrical distributor in Western Canada, E.B. Horsman’s ISG can support industrial projects of any size from start to finish. Receive fast and accurate quotation, complete bill-of-material and project documentation, product technical support, training, part replacement, and equipment maintenance, all from a single source.

Having our technical team in the same company as the electrical distribution sales team means that they are experts in the very same products you need and are purchasing. This allows our team to service your equipment and ensure that the technology you are acquiring works as you need it to. Being experts in the equipment allows our team to offer both remote and on-site visits. The E.B. Horsman ISG team also has direct access to the manufacturers for any additional technical support and expertise, and to quickly resolve issues that require manufacturer involvement.

2. Pay-as-You-Go Service Model

Flexible Service, Flexible Billing, and Flexible Hours

With our pay-as-you-go service model, you don’t need to make long-term commitments to service your equipment. Whether you require technicians, equipment servicing, or training, our services are flexible and can be as big, or as small, as you need. This model is created to deliver a service that works best for you:

  • worry-free billing structure and arrangement,
  • cost-savings on field service equipment,
  • flexible services and training options,
  • access to knowledgeable and trained technicians when you need them.

Simply reach out to our ISG team with any technical support services you need, when you need it.

3. Complete range of service for all of Siemens automation, control and instrumentation product lines and systems

E.B. Horsman & Son is proudly an Approved Value-Add Siemens Partner and the exclusive industrial distributor for Siemens Automation, Drive, Control and Process Instrumentation products in British Columbia, Alberta, and Saskatchewan. With first-rate expertise, our team brings their value home to you through competent advice and technical support. Their expansive range of services extends from design, custom modifications and tailor-made packages, to programming and troubleshooting services. Our strong partnership with Siemens allows us to confidently ensure the technology works as you need it to.

Learn More About Siemens Canada

4. Technical support to get your project started

We understand the challenges of starting an industrial project whether it is expanding your plant capabilities, upgrading your system and equipment, or building a new facility. Our team can support developing your project from the early stages of consultation, design, technical drawings, to providing financial support through manufacturer or government funding programs, demo equipment, flexible billing, and cost-effective propositions.

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Markets We Specialize in

  • Utilities
  • Forestry
  • Pulp & Paper
  • Oil & Gas

  • Film & Entertainment
  • Robotics
  • Marine

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Request a Site Visit

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Contact Us

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ISG Resources

Curbside Pickup & Delivery Service

Curbside Pickup & Delivery Service

As COVID-19 continues to impact the world, curbside pickup and job site delivery provides a safe and convenient way to get your electrical needs while reducing the risk to you and our employees.

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Announcing: Dale Nakashima, New PAC Divisional Manager

Announcing: Dale Nakashima, New PAC Divisional Manager

Please join us in welcoming Dale Nakashima to his new role as Process, Automation, and Controls (PAC), Divisional Manager at E.B. Horsman & Son, effective February 25, 2021.

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Announcing: Bogdan Botoi, New ISG Manager

Announcing: Bogdan Botoi, New ISG Manager

Please join us in congratulating Bogdan Botoi, who has transferred from his PAC BC Manager position to lead EBH’s newly formed Industrial Services Group (ISG) as Manager.

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